Privacy Policy, Terms and Conditions

American Flag Wallets values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with American Flag Wallets of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

We reserve the right to make changes to this policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

This Policy applies to American Flag Wallets, and it governs any and all data collection and usage by us. Through the use of https://AmericanFlagWallets.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Privacy Policy

Please note that this Policy does not govern the collection and use of information by companies that American Flag Wallets does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

• Voluntarily provided information that may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.
• Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

In addition, American Flag Wallets may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

American Flag Wallets may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed forms, the purchase process and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, such as purchasing and shipping and any additional uses specifically provided for on this Policy. We never sell the information collected on our website.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

• To better understand your needs and provide you with the services you have requested;
• To fulfill our legitimate interest in improving our services and products;
• To send you promotional emails containing information we think you may like when we have your consent to do so;
• To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
• To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

American Flag Wallets does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

American Flag Wallets may collect and may make use of personal information to assist in the operation of our website and to ensure the delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from AmericanFlagWallets.com.

American Flag Wallets may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future products or services that may be offered.

American Flag Wallets uses various third-party social media features including but not limited to and other interactive programs.  These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within American Flag Wallets control.

 Disclosure of Information

American Flag Wallets may not use or disclose the information provided by you except under the following circumstances:

• as necessary to provide services or products you have ordered;
• in other ways described in this Policy or to which you have otherwise consented;
• in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
• as required by law, or in response to a subpoena or search warrant;
• to outside auditors who have agreed to keep the information confidential;
• as necessary to enforce the Terms of Service;
• as necessary to maintain, safeguard, and preserve all the rights and property of American Flag Wallets.

Non-Marketing Purposes

American Flag Wallets greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in American Flag Wallets products and services).  In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

American Flag Wallets website is not directed to and does not knowingly collect personally identifiable information from children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to support@AmericanFlagWallet.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. American Flag Wallets will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliates and other websites. American Flag Wallets does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Your Rights as a Data Subject

You have certain rights as a Data Subject. These rights are as follows:

• The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy.

• The right of access: this means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to support@americanflagwallets.com.
• The right to rectification: this means that if you believe some of the dates we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request.
• The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of the same. You can do this by sending an email to support@AmericanFlagWallets.com.
• The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to support@AmericanFlagWallets.com

• The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at support@AmericanFlagWallets.com.
• The right to object: this means you can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to support@AmericanFlagWallets.com.

In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below or visit our website at AmericanFlagWallets.com.

Product Terms and Conditions

Products Customer Satisfaction & Usage Policy

In the unlikely event that you would not be satisfied with your product, simply contact our customer service department within 14 days of receiving your order. At our sole discretion, we may offer you a store credit or replacement product. Please email with:

• Your name
• A detailed description of the problem
• Your order number
• Some pictures of the issue

Including these things will help us to resolve things quickly. Please allow 1-2 business days for our team to contact you back.

We are unable to exchange or replace your order for customer created errors such as color differences between your computer and our professionally calibrated printing systems, typos and misspellings, poor image quality or low resolution, layout errors and missing images, blank pages or mistakes in product design, content quality, product selection mistakes (i.e. product size, style or cover choices), general wear and tear over time.

We cannot provide exchanges or refunds due to damages caused by customer handling, overuse or misuse, storage or treatment.

We reserve the right to request that you return the product to us and at our discretion; offer an exchange or reprint; issue store credit for items not including shipping; take no action. You are responsible for covering the regular cost of return postage.

General Wear and Tear and What Is Not Included

We expect that over time general wear and tear will occur. As with any painted products, the paint adhesion to the material can be chipped, cracked or wear down. In order to keep your wallet in pristine condition we recommend the following actions:

• Never place your wallet in your pocket, bag or purse with keys or other metal objects. The metal to metal contact will scratch and chip the paint and/or the metal surface. Just like on a car, if you take a key to it, it will scratch. Be mindful of what else you are putting in your pocket with your wallet.
• It’s best to keep your wallet in your pocket, bag or purse against a soft or cloth edge for the longest wear.
• Never use harsh chemical cleaners on your wallet. If it gets dirty, dingy or just needs a wash, use mild soap and water and wipe with a soft cloth to dry.

Customers looking for a refresh of their wallet face due to normal wear and tear should refer to our Refresh Program.

Refresh Program

Send back your wallet within 365 days of the purchase date for a reprint on your wallet face (limit is one time from date of purchase). Customer must contact our Enroll on our Refresh Program website page. prior to the 365 day deadline according to their original purchase date and pay a $15 shipping and handling fee. American Flag Wallets support team will send a prepaid label for your wallet return. Customer pays for shipping and handling and no other costs or charges included for printing.  American Flag Wallets team ships back the wallet with the refreshed print on the front. To enroll in our Wallet Refresh Program please visit: https://americanflagwallets.com/wallet-refresh-program/

Security

American Flag Wallets takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Military Discount Terms and Conditions:

The military discount applies to active-duty service members, veterans, reservists, and military spouses or dependents, as defined by applicable military regulations.

Customers requesting the military discount may be asked to provide valid military identification, such as a military ID card or any other form of official military documentation.

We reserve the right to verify the eligibility of customers claiming the military discount and may request additional proof of military service if deemed necessary.

The military discount is applicable only to the eligible customer’s purchase and is non-transferable.

The military discount cannot be combined with any other promotions, offers, or discounts, unless otherwise specified.

We reserve the right to modify or terminate the military discount program at any time without prior notice.

In case of any suspected fraudulent or unauthorized use of the military discount, we reserve the right to refuse, cancel, or deny any order and take appropriate legal action.

The military discount is applicable only to specified products or services and may not be available on all items.

The military discount is not redeemable for cash or any other form of credit.

Our decision to grant or deny the military discount is final and non-negotiable.

By requesting the military discount, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions. We thank you for your service and cooperation.

Products Disclaimer

Limitations on Liability

EXCEPT AS EXPRESSLY SPECIFIED HEREIN, IN NO EVENT  SHALL AMERICAN FLAG WALLETS OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, SERVICE PROVIDERS BE LIABLE FOR ANY INJURIES, LOSSES, CLAIMS, OR DIRECT DAMAGES OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHICH ARISE OUT OF OR ARE ANY WAY CONNECTED WITH (1) THIS AGREEMENT (INCLUDING ANY CHANGES THERETO), (2) ANY USE OF THE AMERICAN FLAG WALLETS SITES, SERVICES, THE AMERICAN FLAG WALLETS CONTENT, OR THE USER CONTENT, (3) ANY FAILURE OR DELAY (INCLUDING, BUT NOT LIMITED TO, THE USE OR INABILITY TO USE ANY COMPONENT OF ANY OF THE SERVICES), OR (4) YOUR USE OF ANY MASKS OR ANY OTHER PRODUCTS, OR THE PERFORMANCE, NON-PERFORMANCE, OF ANY AMERICAN FLAG WALLETS PRODUCT IN CONNECTION WITH THE PRODUCTS AND SERVICES.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless American Flag Wallets and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number, or mailing address.

Email: support@AmericanFlagWallets.com

Mailing Address:

21 Union Street

Boston, MA 02108

Phone: 617. 990. 9779

COPPA Compliance Disclosure:

This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personally identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you do collect such information (or allow others to do so), please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid violations which could lead to law enforcement actions, including civil penalties.